We asked

Between 17 November and 14 December 2021, we asked Veterans and other external stakeholders to share their thoughts on accessibility barriers at VAC and VRAB, and how these barriers might be prevented and removed. The open-ended questions focused on:

  • Physical and/or architectural barriers;
  • Technological barriers;
  • Information and communications barriers;
  • Attitudinal barriers; and
  • Systemic barriers.

The consultation was promoted through My VAC Account, email, the Salute! newsletter and social media to help us reach as many Veterans and stakeholders as possible.

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